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Returns & Reverse Logistics

Tracked return journeys that give you and your customers clear visibility of every returned item.

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How it works

Returns are created as shipments in their own right, so they get the same timeline and notifications as outbound parcels.

Every shipment gets a tracking number starting with TRV. Each handover is recorded as a scan event, and you will see a delivery estimate only once our operations team has set one.

Key benefits

  • Tracked return shipments
  • Return-to-sender handling
  • Exception reporting
Find a location
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International Parcel Delivery

Door-to-door parcels between Australia, the US, the UK and Europe.

  • One tracking number end to end
  • Customs paperwork guidance
  • Duties and taxes clearly explained
Details about International Parcel Delivery
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Domestic Shipping

Reliable delivery within a single country.

  • No customs formalities
  • Next-day and economy options where available
  • Delivery attempt notifications
Details about Domestic Shipping
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Express Delivery

Our fastest option for time-sensitive shipments.

  • Priority sorting
  • Earliest available departures
  • Proactive delay notifications
Details about Express Delivery